Privacy Policy
🔒 Privacy Policy
At BikeFlex.shop, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, we may collect the following information:
- Personal details such as your name, email address, phone number, and shipping address.
- Payment information (processed securely through third-party payment providers — we do not store your card details).
- Technical data including IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders.
- Provide customer support and respond to your inquiries.
- Send order updates, tracking numbers, and related notifications.
- Improve our website experience and product offerings.
- Send promotional emails (only if you have opted in).
3. Cookies & Tracking Technologies
Our website uses cookies to personalize your experience and analyze traffic. Cookies help us remember your preferences and improve performance. You can disable cookies through your browser settings, but some parts of the site may not function properly.
4. Data Protection
We take your privacy seriously and use secure, industry-standard measures to protect your personal data from unauthorized access, alteration, or disclosure.
All payments are processed via secure, encrypted payment gateways (e.g., PayPal, Stripe). We never store or have access to your full credit card information.
5. Sharing Your Information
We only share your data when necessary to provide our services — for example:
- With trusted shipping carriers to deliver your order.
- With payment processors to complete secure transactions.
- With analytics services (like Google Analytics) to improve website performance.
We never sell or rent your personal information to third parties.
6. Your Rights
You have the right to:
- Access and request a copy of the personal data we hold about you.
- Request corrections or deletion of your personal data.
- Withdraw consent to receive marketing communications at any time.
To exercise these rights, please contact us at contact@bikeflex.shop.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Email Marketing
With your permission, we may send you emails about new products, special promotions, and cycling tips. You can unsubscribe at any time by clicking the “Unsubscribe” link in any of our emails.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📍 Address: 5909 Howdershell Rd, Hazelwood, MO 63042, United States
📞 Phone: (314) 731-5222
✉️ Email: contact@bikeflex.shop
12. Summary
- ✅ We protect your personal data and never sell it.
- ✅ Your payments are processed through secure, encrypted gateways.
- ✅ You control your communication preferences at any time.
Last updated: October 2025
